OlyConnects - Citizen Service Request

Complete the form below to submit your non-emergency service request. The more detailed information you provide, the better we will be able to assist you. View our Privacy Notice.

Please be advised that this request is for non-emergency issues or services only. Should you require immediate public safety assistance, please dial 911. For after-hours utility emergencies, call 360.753.8333.

Our regular business hours are 8:00 AM to 5:00 PM, Monday through Friday. Service requests submitted after hours will be reviewed the next business day. Service requests submitted Friday evening, during the weekend, or on a City recognized holiday, will be reviewed on the next business day. 

The City has many other Online Services and a self-help knowledgebase to assist you, be sure to check them out.

OlyConnects is also available as a mobile application that includes links to the City's website, news, calendar and social media.